Third-Party Software

Product(s)

TriCaster 40

Search Tags

Virus, malware, protection, codecs, infected, scanning

SOLUTION AND WORKAROUND

A note on third-party software-

TriCaster is not a ‘general purpose’ computer. The installed software suite is finely tuned to provide reliable performance and amazing features.

Anything you install apart from official TriCaster updates places these important goals at risk. Doing so is strongly discouraged.

Some third-party software (such as Adobe® Flash Live Media Encoder) is preinstalled. Do not update these packages to newer versions manually. It is quite likely that doing so will have unintended results.

Virus and malware protection applications can dramatically impact system performance. You should always take sensible precautions to avoid introducing infected files into TriCaster by rigorously virus-checking media you plan to connect or import beforehand. If you really feel you must install virus protection, switch all ‘active scanning’ operations off. Then, only when you need to do so (perhaps on a daily or weekly schedule), perform a manual scan.

Regarding codecs, TriCaster supports the vast majority of popular image, audio and video formats. If a file you would like to use does not play back well (or at all), consider converting it to a friendlier format using TriCaster’s Import Media feature (Section 6.1.2 of the TriCaster 40 User Guide).